1. Issue instruction letters to attend courses or training sessions at least 3 days before the date of implementation

  2. Deliver retirement documents to the Public Service Department for processing within 3 months before retirement age or the date of retirement as certified by the Head of Department

  3. Manage the confirmation of staff in their positions within a month from the date of confirmation matures

  4. Reply to letters of complaints within 3 working days at the Council division

  5. Prepare the Monthly Work Target (SKB) and Annual Work Target (SKT) 3 days before the meeting date

  6. Manage and supervise the Management Meeting for Unit Heads as scheduled twice a month

  7. Manage and coordinate the Council General Meeting as scheduled once a month

  8. Conduct weekly tazkirah sessions as scheduled once a week